Delete Your Account
Last updated: November 8, 2026
This page explains how to request deletion of your Echo account and data. Echo is operated by Echo App Labs, LLC, a New York limited liability company.
How to request deletion
- Open Echo and find your guest username — it's shown as @yourusername at the top of your Profile tab. Echo accounts are anonymous and aren't tied to a name, email, or phone number, so this username (or any device/account identifier from a prior support reply) is how we locate your account.
- Email privacy@useecho.net from any email address, with a subject like "Delete my account," and include the username from step 1.
- We'll reply to confirm we've received your request, and complete the deletion within 30 days. We'll send a final confirmation once it's done.
What gets deleted
- Your profile: guest username, bio, avatar, member-since date, and settings.
- Your posts and comments — removed from public view immediately, and purged from storage on our standard 90-day content retention schedule (sooner if no report is open against them).
- Your direct messages and chat history.
- Your Echo Credits balance and wallet. Credits have no cash value and are not refunded on deletion, consistent with our Terms of Service.
- Your blocks list, matchmaking history, account-recovery data, and push-notification token.
What we retain, and why
A small amount of data outlives account deletion, for the same reasons described in Data retention & deletion in our Privacy Policy: moderation records, fraud prevention, and legal compliance.
- Moderation records: if a moderator ever took action involving your account, an internal, append-only audit log entry is kept indefinitely for accountability. It doesn't contain your name, email, or phone number — we never collect those.
- Content under an open report: if a post, comment, or message of yours is the subject of an unresolved report at the time of deletion, we keep it until that review closes, rather than purging it immediately.
- Echo Credits ledger entries: records of Credits earned and spent are kept for fraud prevention and financial audit even after your account is deleted.
- Legally required retention: anything we're required to preserve under a valid law enforcement preservation request or legal process (see our Law Enforcement Guidelines), or under child-safety reporting laws, is kept for as long as that law requires regardless of your deletion request.
Questions
Email us at privacy@useecho.net, or write to Echo App Labs, LLC, 418 Broadway, Ste R, Albany, NY 12207.